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Using Experience-based Co-design to Prioritise Areas for Improvement for Patients Recovering from Critical Illness by Jacqueline Twamley; Rob Monks; Kinta Beaver is a Medicine article available to read on EtoBox.

What is Using Experience-based Co-design to Prioritise Areas for Improvement for Patients Recovering from Critical Illness about?

Objectives Critical illness recovery is a journey; from intensive care unit to hospital ward to home. However, evidence is limited on how best to enable recovery from critical illness. This study aimed to prioritise areas for improvement in care and services for patients recovering from critical illness. Research design This study used experience-based co-design. Service users and providers worked in partnership to identify and prioritise service improvements for patients who had survived an episode of critical illness. Method Qualitative interviews were carried out with patients (n = 10) who had experienced critical illness, and staff (n = 9) who had experienced caring for patients in the intensive care unit. Key patient touchpoints were identified and used to produce a film, reflecting the critical illness journey. A patient feedback event incorporated an emotional mapping exercise, to identify key points during the recovery journey. A joint patient/family (n = 10) and staff (n = 10) event was held to view the film and identify priorities for improvements. Findings Emotional mapping highlighted areas where services were not synchronised with patients’ needs. Four patient-focussed

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Author

Jacqueline Twamley; Rob Monks; Kinta Beaver

Publisher

Elsevier BV

Published

2023

Language

EN

Field

Medicine (Health Sciences)