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What is Understanding the Productivity Paradox about?
1) Studies have found mixed results on the relationship between IT investments and productivity - while computing power has increased dramatically, measured productivity has stagnated. 2) The "productivity paradox" refers to this disconnect, and research has deepened the mystery rather than solved it. Deficiencies in measurement tools may contribute to an inability to detect productivity gains from IT. 3) Some manufacturing studies found IT investments did not increase output, while others found improvem
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