Can I read CRM Practices in Indian Electricity Distribution on EtoBox?

CRM Practices in Indian Electricity Distribution by udaya_k_6 is a document available to read on EtoBox.

What is CRM Practices in Indian Electricity Distribution about?

The document provides background on customer relationship management practices in the electricity distribution sector in India. It discusses the objectives of the research, which are to study CRM practices and how they can be improved through better service design and use of ICTs to better serve urban micro-entrepreneurs and those at the bottom of the pyramid. It also provides an overview of India

Author

udaya_k_6

Language

EN