About this document
2022 Article 3344 by setiyantomakmurabadi is a document available to read on EtoBox.
This study investigates the responsiveness level and its impact on service quality from the perspectives of older adults hospitalized during the COVID-19 pandemic in southern Iran. The research involved 386 patients and found a significant positive correlation between responsiveness and service quality, with key predictors identified as communication, dignity, and prompt attention. The findings highlight the necessity for improved healthcare responsiveness to enhance service quality for older adults, sugges
- Author
- setiyantomakmurabadi
- Language
- EN