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Managing and Measuring Business Processes by Harmon, Paul, Business Process Trends is a scholarly article available to read on EtoBox.

What is Managing and Measuring Business Processes about?

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. BUSINESS PROCESS MANAGEMENT (or BPM) is what they call these activities that companies perform in order to improve and adapt processes that will help improve the way they do business. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics.• Extensive revision and update to the successful BPM book, addressing the growing interest in Business Process Management Systems, and the integration of process redesign and Six Sigma concerns. • The best first book on business process, the most

Author

Harmon, Paul, Business Process Trends

Publisher

Elsevier/Morgan Kaufmann Publishers

Published

2007

Language

EN

ISBN

9780123741523