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Talk and Tools: the best of both worlds in mobile user interfaces for E-coaching by Robbert Jan Beun; Siska Fitrianie; Fiemke Griffioen-Both; Sandor Spruit; Corine Horsch; Jaap Lancee; Willem-Paul Brinkman is a Computer Science article available to read on EtoBox.

What is Talk and Tools: the best of both worlds in mobile user interfaces for E-coaching about?

In this paper, a user interface paradigm, called Talk-and-Tools, is presented for automated e-coaching. The paradigm is based on the idea that people interact in two ways with their environment: symbolically and physically. The main goal is to show how the paradigm can be applied in the design of interactive systems that offer an acceptable coaching process. As a proof of concept, an ecoaching system is implemented that supports an insomnia therapy on a smartphone. A human coach was replaced by a cooperative virtual coach that is able to interact with a human coachee. In the interface of the system, we distinguish between a set of personalized conversations (BTalk^) and specialized modules that form a coherent structure of input and output facilities (BTools^). Conversations contained a minimum of variation to exclude unpredictable behavior but included the necessary mechanisms for variation to offer personalized consults and support. A variety of system and user tests was conducted to validate the use of the system. After a 6-week therapy, some users spontaneously reported the experience of building a relationship with the e-coach. It is concluded that the addition of a conversati

Who reads Talk and Tools: the best of both worlds in mobile user interfaces for E-coaching?

Author

Robbert Jan Beun; Siska Fitrianie; Fiemke Griffioen-Both; Sandor Spruit; Corine Horsch; Jaap Lancee; Willem-Paul Brinkman

Publisher

Springer Science and Business Media LLC

Published

2017

Language

EN

Field

Computer Science (Physical Sciences)