About this document
Guest Satisfaction in Hungarian Hotels by bhobot rivera is a document available to read on EtoBox.
This document discusses a study on guest satisfaction in Hungarian wellness hotels. The study surveyed 815 domestic hotel guests in October 2012 to measure their satisfaction levels and understand the impacts of satisfaction. The results showed that domestic guests were generally satisfied with the quality of services offered. However, the study found that increasing guest satisfaction through improving service quality, rather than just price discounts, can help hotels gain customer loyalty and return busin
- Author
- bhobot rivera
- Language
- EN