About this document
Total Quality Management in Business by Harish Thakur is a document available to read on EtoBox.
Total Quality Management (TQM) is an integrative philosophy of management for continuously improving the quality of products and processes through customer satisfaction. TQM focuses on improving quality by reducing defects and impurities, while also involving management, workforce, suppliers, and customers to meet or exceed expectations. Common challenges to implementing TQM include lack of management commitment, difficulty changing organizational culture, insufficient preparation and resources, and issues
- Author
- Harish Thakur
- Language
- EN