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What is Handling Awkward Situations in Communication about?

This document summarizes a lecture that covered: 1) Functions for handling awkward situations, vocabulary on manner, and learning to soften messages. 2) Discussing opposites related to being diplomatic, tactful, sensitive, sensible, confrontational, collaborative, aggressive, assertive, direct, and focused. 3) Asking students to consider which awkward situations from a list would be easy or hard for them to cope with and why, as well as which would be most annoying, and then providing tips to smooth di

Author

Marii Ammii

Language

EN