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Sargent & Lundy, an engineering firm, faced a problem where half of its most experienced employees would retire within 5 years, taking their critical tacit knowledge with them. The company struggled to transfer knowledge to new employees due to its large, global workforce. It implemented SAP SuccessFactors and SAP Jam to create an online learning and collaboration platform. This allowed experts to easily share knowledge and novices to connect with experts. It increased participation in communities of practi

Author

Manikandan Suriyanarayanan

Language

EN