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Effective Small Talk in Business Emails by Lucia Sanchez is a document available to read on EtoBox.

What is Effective Small Talk in Business Emails about?

The document discusses the appropriateness of small talk in business emails, suggesting that it is generally unnecessary unless there is a close relationship. It emphasizes getting straight to the point in emails and adapting to the level of small talk used by the recipient. Additionally, it outlines the differences between formal and informal emails, including layout and punctuation guidelines.

Author

Lucia Sanchez

Language

EN