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The document summarizes organizational development initiatives at Tata Consultancy Services (TCS). It describes how TCS used interventions like scenario building workshops, goal alignment, balanced scorecards, and employee surveys to improve coordination, innovation, rewards, branding and address issues around specialization, project selectivity, and knowledge sharing. The results included increased revenues, employee satisfaction, pride in the company, and ability to see how individual contributions add va
- Author
- Mukesh Drolia
- Language
- EN