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What is An Analysis of Customer Retention and Insurance Claim Patterns Using Data Mining: A Case Study about?

This paper presents a case study involving two such problems and solves them using a variety of techniques within the methodology of data mining. The first of these problems is the understanding of customer retention patterns by classifying policy holders as likely to renew or terminate their policies. The second is better understanding claim patterns, and identifying types of policy holders

Author

H.A. Caldera

Language

EN