About this document

Data Collection Instrument Design Guide by ScribdTranslations is a document available to read on EtoBox.

This document presents the design of an information collection instrument through a survey. The survey contains 13 questions related to the processes, tools, needs, and satisfaction with the technical service of the surveyed companies and individuals. The objective is to diagnose the current state of the processes for the development of a management software for request handling and technical service execution that improves efficiency.

Author

ScribdTranslations

Language

EN