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Can I read Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior on EtoBox?
Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior by Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler is a business book available to read on EtoBox.
What is Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior about?
The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations. Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces. Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like: An employee speaks to you in an insu
Who reads Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior?
It is typically read by working professionals who need an authoritative practice reference.
Common subject areas: medicine, law, business, engineering.
- Author
- Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler
- Publisher
- McGraw-Hill School Education Group
- Published
- 2005
- Language
- EN
- ISBN
- 9780071446372
- Category
- business
- Subjects
- Management, Sociology, Psychology
- Rating
- 4.23 / 5 (1,317 ratings)
- Updated
- 2026-03-14
Other editions & translations
- The Millionaire Real Estate Investor : Anyone Can Do It--not Everyone Will (2005)
- Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior (2004)
- Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior (2009)
- Crucial Confrontations : Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior (2005)
More by Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler
Browse all works by Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler
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