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Grievance Redressal in Indian Railways by XZJFUH is a document available to read on EtoBox.

The document discusses grievance redressal by the Ministry of Railways in India. It notes that the Ministry ranks high in grievance redressal compared to other departments. It also provides data on the number of grievances received and pending resolution. The document then discusses the launch of a new mobile app called "Rail Madad" to streamline the passenger grievance redressal process. It describes how the app allows passengers to lodge and track complaints. Finally, it outlines some recommendations to h

Author

XZJFUH

Language

EN