Opening book details…
Can I read The Customer Centricity Playbook : Implement a Winning Strategy Driven by Customer Lifetime Value on EtoBox?
The Customer Centricity Playbook : Implement a Winning Strategy Driven by Customer Lifetime Value by Peter S. Fader; Sarah E. Toms is a business book available to read on EtoBox.
What is The Customer Centricity Playbook : Implement a Winning Strategy Driven by Customer Lifetime Value about?
<p><b><i>2019 AXIOM BUSINESS BOOK AWARD WINNER<br> <br> Featured in</i> Forbes, NPR's Marketplace, <i>and a Google Talk,</i> The Customer Centricity Playbook <i>offers "actionable insights to drive immediate value," according to Neil Hoyne, Head of Customer Analytics and Chief Analytics Evangelist, Google.</i></b><i><br> <br></i> <i>How did global gaming company Electronic Arts go from being named "Worst Company in America" to clearing a billion dollars in profit?</i><br> <br> They discovered a
Who reads The Customer Centricity Playbook : Implement a Winning Strategy Driven by Customer Lifetime Value?
It is typically read by working professionals who need an authoritative practice reference.
Common subject areas: medicine, law, business, engineering.
- Author
- Peter S. Fader; Sarah E. Toms
- Publisher
- Wharton Digital Press
- Published
- 2018
- Language
- EN
- ISBN
- 9781613630907
- Category
- business
- Subjects
- Management, Business, Strategic Planning
- Rating
- 4.3 / 5 (185 ratings)
- Updated
- 2026-03-14
More by Peter S. Fader; Sarah E. Toms
Browse all works by Peter S. Fader; Sarah E. Toms
Similar books
- The Customer-Driven Playbook — Travis Lowdermilk
- Customer-driven Strategy: Winning Through Operational Excellence Customer Driven Strategy — Thomas F. Wallace (1992)
- Connected CRM™ : implementing a data-driven, customer-centric business strategy — David S. Williams (2014)
- Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials) — Peter S Fader (2012)
- $100M Playbook: Lifetime Value — Alex Hormozi (2025)
- Driving Customer Equity : How Customer Lifetime Value Is Reshaping Corporate Strategy — Valarie A. Zeithaml; Katherine N Lemon; Roland T Rust (2001)