About this document
Content Moderation Dashboard Insights by z69.myhometv is a document available to read on EtoBox.
The Content Moderation Analytics Dashboard project at Cognizant Technology Solutions involved developing three Power BI dashboards to monitor key metrics such as SLA adherence, quality scores, and agent performance. Utilizing a star schema model and integrating data from SQL Server and SharePoint, the dashboards facilitated real-time decision-making and operational efficiency. The project also emphasized stakeholder collaboration and adaptability to changing requirements, resulting in a 60% reduction in man
- Author
- z69.myhometv
- Language
- EN