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About this Social Sciences article
Complaining Our Way to Quality: Complaints, Contracts and the Voluntary Sector by Yvonne Bradshaw; Ian Kendall; Martin Blackmore; Norman Johnson; Sandra Jenkinson is a Social Sciences article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Social Sciences.
- Author
- Yvonne Bradshaw; Ian Kendall; Martin Blackmore; Norman Johnson; Sandra Jenkinson
- Publisher
- John Wiley and Sons; Wiley (Blackwell Publishing); Blackwell Publishing Inc.; Wiley (ISSN 0144-5596)
- Published
- 1998
- Field
- Social Sciences