About this document
Ethical Practices in Customer CRM by anon_522592057 is a document available to read on EtoBox.
The document discusses ethics in customer relationship management (CRM). It notes that customers expect personalized, high-quality service and control over their data. CRM raises privacy concerns regarding how customer data is collected, stored, used, and disposed of. Ethical companies collect and manage customer data securely, only use data for agreed purposes, allow customers access to their data, and delete data upon customer request. Trust and fairness are essential for building strong customer relation
- Author
- anon_522592057
- Language
- EN