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Call Center Training and Management Script by Pipoy Valdevieso is a document available to read on EtoBox.

What is Call Center Training and Management Script about?

The document describes a day in the life of call center agents. It introduces the main characters and shows them interacting with customers and each other. Issues arise when one agent, Vincent, questions why Grechen was promoted over him. This leads Grechen and the manager to assess the employees

Author

Pipoy Valdevieso

Language

EN