Can I read Nurse Manager : a Practical Guide to Better Employee Relations on EtoBox?

Nurse Manager : a Practical Guide to Better Employee Relations by Pugh MS RN CS, June Blankenship, Woodward-Smith MSN RN CS, MaryAnn is a book available to read on EtoBox.

What is Nurse Manager : a Practical Guide to Better Employee Relations about?

xviii, 99 pages : 23 cm The 2nd Edition of this useful guide helps you apply proven management and psychological concepts to current health care management issues. Inside, you'll find real-life examples and self-assessments that clarify and reinforce important concepts, as well as essential guidance for communication, stress management, motivating a team, customer relations, playing the change game, developing a powerful network, and much more! This lively text provides a great resource for health care managers from any educational or experiential background. For these frontline managers who deal with both patient and employee satisfaction, this book offers practical solutions to everyday problems Includes bibliographical references (pages 94-95) and index 1. Assertive Management Style: It's a Matter of Choice -- 2. Assertive Verbal Skills: Do You Say What You Mean? -- 3. Nonverbal Communication: Does Your Behavior Speak So Loudly They Can't Hear What You Say? -- 4. Managerial Listening Response: Two Ears and One Mouth -- 5. Stress Management: The Final Word -- 6. Are You Managing Time or Is Time Managing You? Going for the Goal -- 7. A Recipe for Creating a Team: Together -- Energ

Author

Pugh MS RN CS, June Blankenship, Woodward-Smith MSN RN CS, MaryAnn

Publisher

W B Saunders Co Ltd

Published

1997

Language

EN

ISBN

9780721664453

Subjects

Social Science, Medical, Technology