Can I read Managing the Professional Service Firm on EtoBox?

Managing the Professional Service Firm by David H. Maister is a business book available to read on EtoBox.

What is Managing the Professional Service Firm about?

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.” ** Unknown Frederi

Who reads Managing the Professional Service Firm?

Author

David H. Maister

Publisher

Free Press : Maxwell Macmillan Canada : Maxwell Macmillan International

Published

1993

Language

EN

ISBN

9781416586364

Category

business

Subjects

Management, Business

Rating

4.13 / 5 (551 ratings)

Updated

2026-03-14