About this document
February 2023 Consumer Affairs Insights by ajcuf85 is a document available to read on EtoBox.
The February 2023 Consumer Affairs Report for AMEC - Auto members indicates a decrease in complaint cases by 18% compared to February 2022, with 1,544 cases reported. The top three complaint issues were late delivery, poor service delivery, and lost letters/parcels, with late delivery accounting for 50% of complaints. The report also highlights the importance of service quality and operational efficiency in the courier industry, alongside recommendations for improving customer satisfaction.
- Author
- ajcuf85
- Language
- EN