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Writing Short Messages in English by Jean Oliver Garcia is a document available to read on EtoBox.

What is Writing Short Messages in English about?

This document outlines guidelines for training learners to write short messages in English for the hospitality and tourism sectors, using a Competency-Based Training (CBT) approach. It emphasizes practical skills such as clear messaging, proper grammar, and polite tone, along with various assessment formats to measure workplace performance. The training activities aim to enhance communication skills applicable in various workplace settings, ensuring effective customer service.

Author

Jean Oliver Garcia

Language

EN