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What is Customer Service Workshop for English Learners about?
1. This document provides guidance for a customer service workshop focusing on interacting in the workplace, including products/services, staff, and resources. 2. As an example, it discusses Ramo, a Colombian food company established in 1960 that produces cakes and snacks. It has factories across Colombia and approximately 3,000 employees. 3. Participants work in pairs to discuss actual companies and a hypothetical company they create, answering questions about location, offerings, departments, faciliti
- Author
- Nayibe Urrea
- Language
- EN