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What is Quality Management in Education Implementation about?

This document discusses the implementation of quality management in education. It begins by questioning how concepts of total quality management (TQM) developed for industry can be applied to education, specifically at the school level. It then outlines 13 steps for TQM implementation, including forming a steering committee, conducting training, creating a vision and objectives, identifying strengths/weaknesses, and planning an implementation approach using a continuous improvement cycle. Project teams woul

Author

Afifah Jaafar

Language

EN