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What is Q1 Complaints Analysis and Call Duration about?

The document lists student names and their IDs, followed by a breakdown of complaints categorized by type, highlighting that Credit Card, Bank Account or Service, and Mortgage account for 80% of complaints. It also includes statistics on call durations, indicating that 75% of calls last less than 230 seconds, which is better than the target of 240 seconds. Additionally, the call duration data shows a left skew due to the distribution of call lengths.

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8bsp6zj8bm

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EN