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The purpose of the research study was to explore the Influence of Implementation of Quality Management Practices (QMP) on Operational Performance (OP) of Technical and Vocational Education and Training (TVET) Institutions in Sri Lanka and the study focuses on North Central Province (NCP). QMP can be defined as a systematic approach to improvement of quality in organizations business processes. The aim of improving the performance is all about of its service quality, profitability, customer satis

Author

The Ijbmt

Language

EN