About this document
Benefits of Total Quality Management by Tanyaradzwa Chimwendo is a document available to read on EtoBox.
Total Quality Management (TQM) aims to improve business processes and products through continuous improvement. Some benefits of TQM include increasing efficiency by eliminating problems, encouraging customer satisfaction by improving quality to meet expectations, and improving organizational development through educating employees and preventing mistakes. TQM also promotes flexibility, supplier/customer satisfaction, and competitive advantage.
- Author
- Tanyaradzwa Chimwendo
- Language
- EN