About this document
Key Figures in Quality Management History by Pankti Amin is a document available to read on EtoBox.
This document discusses the history of quality management. It describes how W. Edwards Deming helped Japan rebuild its quality systems after World War II through statistical process control and worker involvement methods. It also discusses how Joseph Juran advocated for quality improvements using existing organizational frameworks. Additionally, it mentions Kaoru Ishikawa and his contributions around quality circles and focusing on customers.
- Author
- Pankti Amin
- Language
- EN