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What is Supply Chain Management in Services about?

This document discusses supply chain management in services. It begins by explaining that supply chain management aims to coordinate activities within the supply chain to maximize competitive advantage for consumers. It describes how service supply relationships form bidirectional hubs and networks rather than linear chains. Different types of bidirectional service relationships are examined, including single-level and two-level relationships. The document also explores how capacity, quality of customer inp

Author

Rendi Hariwijaya

Language

EN