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Total Quality Management Overview by malathi is a document available to read on EtoBox.
What is Total Quality Management Overview about?
Total Quality Management (TQM) is a management approach focused on long-term customer satisfaction by involving all organization members in improving processes, products, services, and workplace culture. TQM emphasizes strategic planning, continuous improvement, fact-based decision making, and clear communications. The goal is to prevent defects and continually enhance the ability to meet customer needs through management commitment, employee empowerment, and a process-oriented approach.
- Author
- malathi
- Language
- EN