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What is IP Phone Disconnection Case Study about?

This document describes a case study of disconnects occurring for IP phone users making inter-office calls using an IP-VPN. The technical assistance center investigated the issue by capturing packet data and PBX logs. Their analysis found that calls were disconnecting within 2 seconds of being answered, with the call-terminating VoIP gateway sending a disconnect signal. To further diagnose the problem, the technical center created a test environment mimicking the customer

Author

yeasir089

Language

EN