About this document
Sales Skills and Customer Service Training by ScribdTranslations is a document available to read on EtoBox.
The document presents a training course on sales techniques and customer service. It covers topics such as the importance of human interaction, social skills, customer profiles, motivations for buying, the sales process, and handling objections. It includes practical activities such as role-playing, filmed demonstrations, and group exercises to analyze real sales situations and develop the necessary skills.
- Author
- ScribdTranslations
- Language
- EN