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Lesson 16 focuses on reputation risk, defined as the potential damage a firm may face due to operational risk events affecting its reputation. Key concepts include the distinction between reputation and brand, the importance of stakeholder expectations, and the framework for managing reputation risk through governance, identification, assessment, and controls. The lesson emphasizes the need for effective communication and monitoring to manage reputation risk and respond to potential reputation-damaging even

Author

pmotaung2907

Language

EN