About this document
ITIL V4 Exam Questions and Answers by Anne Johnes is a document available to read on EtoBox.
The document is a reference solution for the ITILFND V4 exam, detailing a sample exam with five questions and answers. It covers topics such as service desk practices, ITIL guiding principles, service delivery, and organizational culture. The score achieved is 800 out of 1000, with a time limit of 120 minutes for the exam.
- Author
- Anne Johnes
- Language
- EN