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Carolina arrives at the office at 7 am and leaves at around 6:30 pm. She has half an hour for lunch and two five-minute breaks. At work, she is on the phone all day handling customer complaints and entering them into a computer system. At the end of each day, she has to write a summary of all calls received and give her boss a status on unresolved complaints. It seems like she is unhappy with and tired of her job.

Author

Irene De la Fuente

Language

EN