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The document discusses a pharmacy service redesign aimed at improving the medicines reconciliation (MR) and To Take Out (TTO) processes for hospital inpatients, utilizing the A3 problem-solving method. The project successfully reduced the time from admission to MR completion and decreased the average length of stay for patients admitted on weekends. By implementing a Saturday MR team and enhancing the efficiency of the TTO process, significant improvements in patient flow and service delivery were achieved.

Author

kemal alif

Language

EN