Can I read Shared Services in Local Government : Improving Service Delivery on EtoBox?

Shared Services in Local Government : Improving Service Delivery by Ray Tomkinson is a book available to read on EtoBox.

What is Shared Services in Local Government : Improving Service Delivery about?

Despite the pressure for local councils to follow the lead of the private sector and develop shared service and partnership arrangements, the barriers in terms of culture, differences in priorities across councils and lack of experience are formidable - yet this is the most likely source of meeting government targets for reduced overheads and improved organizational effectiveness. By using extensive case studies drawn from across local councils in England, Ray Tomkinson explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. He shows how to set up collaborative ventures, formal partnerships, shared service centres or special purpose vehicles, while pointing out possible pitfalls, thus enabling senior managers to follow all the necessary project steps to create an appropriate shared service. It seeks to examine the evidence of the cost, effectiveness and quality improvements achieved from sharings. This ground-breaking book has been written for everyone in local government; it explores the political and cultural barriers, and legislative/legal framework for joint workings, explains

Author

Ray Tomkinson

Publisher

Routledge

Published

2016

Language

EN

ISBN

9781315243252

Subjects

Business, Military, Political Science