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SPC and Continuous Improvement by Mal Owen (auth.) is a nonfiction available to read on EtoBox.

What is SPC and Continuous Improvement about?

There is no doubt that quality has become a major feature in the survival plan of organisations. With diminishing markets resulting from improved competitive performance and the associated factor of single-sourcing arrangements by the major organisations, it is clear that unless there is a commitment to change, organisations will lose their competitive edge. This will unfortunately mean elim ination and the resultant harsh realities that come with it for the employees. It has been said on many platforms that unemployment is not inevitable. Those organisations which recognise the requirements for survival know that quality, and its association with customer satisfaction, is now a key issue. Survival programmes based on quality improvement require an unrelenting com mitment to include everyone, from the Managing Director down, in an ongoing, never-ending involvement based on monitoring, and improving, all our activities. These Total Quality Management (TOM) programmes, whatever their specific nature, have a common theme of measuring and then improving. This text describes the philosophy and techniques of one type of involvement programme-Statistical Process Control (SPC). The materia

Who reads SPC and Continuous Improvement?

Author

Mal Owen (auth.)

Publisher

Springer-Verlag Berlin Heidelberg

Published

1989

Language

EN

ISBN

9783662224199

Category

nonfiction

Subjects

Engineering, Mathematics, Business