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What is Hospitality Ethics: Insights from Students & Practitioners about?

This study examines the ethical perceptions of hotel practitioners and hospitality students, revealing gaps in their understanding of ethical issues in the workplace. Findings indicate that while both groups generally agree on ethical concerns, practitioners show lower agreement on manager leadership ethics, and students are less aware of personal behavior and customer equity issues. The study emphasizes the need for improved ethics education in hospitality programs to better prepare students for real-world

Author

The Nguyen Long Nhat

Language

EN