About this document
Lessons from 30 Years of BSC Use by Patricia Santos is a document available to read on EtoBox.
The article reviews the Balanced Scorecard (BSC) as a significant tool for strategy implementation over the past 30 years, highlighting mixed empirical evidence regarding its impact on firm performance. It synthesizes qualitative and quantitative data to explore the conditions that influence BSC effectiveness and offers recommendations for maximizing its value. Despite its popularity, the BSC
- Author
- Patricia Santos
- Language
- EN