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What is Analisis Kualitas Pelayanan dan Kepuasan about?

The document presents a tabulation of research results regarding service quality and customer satisfaction, including individual scores and total scores for various respondents. It also includes statistical analysis using SPSS, showing Pearson correlations among different service quality factors and their total score, indicating significant relationships. Overall, the data suggests a strong correlation between service quality dimensions and customer satisfaction.

Author

uj

Language

EN