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Insurance Cancellation Analysis at Bajaj Finserv by Nitesh Kumar is a document available to read on EtoBox.

What is Insurance Cancellation Analysis at Bajaj Finserv about?

The document outlines a study on insurance cancellations at Bajaj Finserv lending counters in Mumbai. It analyzes customer, dealer, and agent feedback through surveys to identify the root causes, which are found to be mis-selling by pushing insurance without consent and customer financial problems. Recommendations include educating agents to properly pitch insurance, adding benefits like maturity amounts and family coverage, and promoting products to dealers and customers.

Author

Nitesh Kumar

Language

EN