Can I read The Change Agent's Guide to Radical Improvement on EtoBox?

The Change Agent's Guide to Radical Improvement by Miller, Ken, Lawton, Robin L. is a nonfiction available to read on EtoBox.

What is The Change Agent's Guide to Radical Improvement about?

Change agents are individuals who have the knowledge, skills and tools to help organizations create radical improvement. They achieve results through their keen ability to facilitate groups of people through well-defined processes to develop, organize, and sell new ideas. They are the invisible hands that turn vision into action. This book is a comprehensive how-to book, packed with all of the information and tools necessary to make any improvement project a rousing success. Its unique methods integrate the best practices in organizational development, team building, voice of the customer, reengineering, problem solving, creativity, innovation, and project management. The systematic change agent model introduced in this book will help you:Pick the right improvement projects to work on, by diagnosing the real issues effecting the organization.Organize the project so that it has the best chance to succeed, by uncovering the project’s success criteria, securing management support, and building the right team. Select the best change process to improve customer satisfaction, reengineer a process, solve a problem or develop a plan. Generate innovative out of the box ideas that dramatical

Who reads The Change Agent's Guide to Radical Improvement?

Author

Miller, Ken, Lawton, Robin L.

Publisher

American Society for Quality (ASQ)

Published

2002

Language

EN

ISBN

9786612278877

Category

nonfiction

Subjects

Management, Sociology, Business