About this document
Customer Satisfaction in Bangladesh Telecom by Shuvro Kumar Paul is a document available to read on EtoBox.
This document is a report on customer satisfaction with mobile phone network service companies in Bangladesh, focusing on the Khulna region. It includes an introduction, literature review on topics like customer satisfaction and service quality, an overview of major mobile companies in Bangladesh and their services, data analysis and interpretation of a survey conducted, key findings, and conclusions and recommendations. The survey found that customers were most satisfied overall with Airtel
- Author
- Shuvro Kumar Paul
- Language
- EN