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What is Module 1 Discussion about?

Organizational culture in public administration significantly influences agency behavior and performance, shaping decision-making and citizen interactions. The case of FEMA during Hurricane Katrina illustrates how cultural deterioration, stemming from leadership changes and a shift in priorities, can lead to operational failures. Effective leaders must actively manage and cultivate a healthy organizational culture to support agency missions and ensure responsiveness to public needs.

Author
gnjuez
Language
EN

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