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What is Customer Loyalty in Islamic Finance Review about?

This article presents a systematic literature review on customer loyalty within the Islamic financial industry, analyzing 40 research articles to identify key influencing factors such as service quality, trust, and religiosity. The study highlights the increasing importance of customer loyalty in Islamic banking, driven by ethical finance principles, and suggests future research directions to address existing gaps. It emphasizes the need for a comprehensive understanding of customer loyalty in this unique f

Author

fnqeirah

Language

EN