Can I read Workplace English: Customer Service Guide on EtoBox?
Workplace English: Customer Service Guide by Olga Lucia Escobar Serna is a document available to read on EtoBox.
What is Workplace English: Customer Service Guide about?
This workshop aims to help improve basic workplace interactions, such as sharing personal information, identifying formal and informal communication styles, and learning how to ask and provide information over the phone. The objectives are to discuss a shoe company in terms of its location, facilities, departments, products, and services offered. Students then practice relevant vocabulary and language structures through a listening activity about describing a company in English.
- Author
- Olga Lucia Escobar Serna
- Language
- EN